News

NIHR inaugurates a Questionnaire to assess its Services

10 Jan 2018

In order to continue the development and improvement of the quality of its services, the National Institution for Human Rights (NIHR) launched a questionnaire to assess its services related to of complaint receiving mechanism and requests for assistance and training in accordance with the best practices adopted by public service providers.  This step is part of the NIHR’s adopted strategic plan for 2018.

On this occasion, Dr. Khalifa bin Ali Al-Fadel, Secretary-General of the NIHR, said that the aim of this questionnaire is to gain more confidence and strengthen the relationship with the public of citizens and residents of the Kingdom of Bahrain in order to achieve real community partnership, and to facilitate the collection of relevant information and statistics with a view to improve and develop the quality of the services provided by the NIHR.

It is worth mentioning that the NIHR receives complaints and requests for assistance in person or via the toll-free hotline (80001144), website www.nihr.org.bh or through  NIHR Bahrain smartphone application.